Help

Ask a question

Have a question? Fill in the form below and we will try our best to give you an answer.




Recent Help Topics

Conventional Boilers


Also called Regular, Open Vent, Heat Only and Traditional Boilers.

Conventional boilers are fitted with a cylinder and water tanks in the loft.

The boiler heats the water that feeds the radiators and which passes through the hot water cylinder. It ... See More


Electric Shower


An electric shower takes a cold water feed direct from the cold mains water supply and will instantaneously heat up the water as it passes through the shower.

If you do not have or do not want to use your stored hot water then an ideal solution is t ... See More


Sedbuk Band A


The Sedbuk scale shows the efficiency rating of an appliance.

By regulation all boilers sold in the UK must be A rated. This means they are 90% efficient or more.


Don't know which pump is right for you?


If you are unsure of which pump is best suited for your situation, have a word with our sales team.

Salamander have a very good customer service, which will help you select the right pump for the job. They also have a pump selector available to use ... See More


Why do your BTU and kW ratings for radiators differ to other website listings?


The BTU and kW ratings are calculated by the manufacturers using different Delta-T values.

We list our radiators using the current Delta-T50 regulations.

Others may have the older Delta-T60 regulation BTU and kW ratings shown, which will inflate th ... See More


Combination boiler


Very often shortened to combi boiler.

These boilers supply both heating and hot water all from within one unit. No hot water is stored in a cylinder unlike a conventional or unvented system. Instead, the combi boiler provides instant hot water on de ... See More


Delta-T (ΔT)


Delta-T (ΔT) is used to calculate BTU and kW ratings for radiators.

The Delta-T number is the difference between the ambient air temperature and the water temperature inside the radiator.


In the UK we follow the current European regulati ... See More